Services

Our Proactive IT Management Service is a unique service that keeps your computer systems functional so you can focus on running your business. Our advanced network management software will monitor your computer systems around-the-clock to prevent unscheduled downtime and catastrophic failures.

Proactive IT Management Service from Elevative Networks also provides your staff with unlimited, onsite and remote technical support. Using remote support services, our IT specialists will troubleshoot, diagnose and resolve many common computer problems in just minutes. If an onsite visit is required, an engineer will be dispatched to solve the problem at your location.

Unlimited Support | Fixed-Cost | Proactive Service | Fast Response

Proactive IT Management Service — Unlimited Technical Support Plan
This service is designed to keep employees productive and includes the following services:

Proactive IT Management Service

  • Unlimited Onsite Support
  • Unlimited Remote Support
  • Online Case Management
  • Routine Maintenance
  • Real-Time Network and System Monitoring
  • Anti-Virus Management
  • Microsoft Security Patch Management
  • Hardware and Software Inventory Reports
  • Service and Network Status Reports
  • 20% Discount for Project Based Work
  • 1 Hour Emergency Response Time
  • Yearly Customer Service Review Meeting
  • Yearly Technology Review and Planning
  • Dedicated Support Engineers

Monitoring Plan
Monitor PCs and Servers to prevent or catch problems early. Pay for additional support as required.

Monitoring Plan

  • Online Case Management
  • Real-Time Network and System Monitoring
  • Anti-Virus Monitoring
  • Microsoft Patch Monitoring
  • 15% Discount for Onsite / Project Work
  • 1 Hour Emergency Response Time

Services